Beginning Your CRM Journey

Ben CRM Leave a Comment

CRM is not a process — it’s a journey. Here’s how to begin yours…

Every Business Has Customer Relationship Management

Ben CRM, Technology Leave a Comment

If you’re doing business, you are already using a CRM system. Is that system the best fit for you?

Customer Relationship Management with Ben

Ben CRM Leave a Comment

Contact Management software alone cannot provide a competitive advantage in Richmond VA anymore, since most small businesses have implemented some form of contact management or CRM software. This process should be considered a competitive necessity!